Telehealth uses innovative technology to provide routine medical care through the means of electronic communication. This easy to use service will allow us to remain in contact with patients via video conferencing if personal contact is no longer a viable option. Patients are able to use this service if they do not feel comfortable traveling to our facility or if health issues arise.

What You Will Need:
     - Cell phone or desktop computer with microphone and video capabilities
     - Internet connection
     - Quiet room with good lighting

Scheduling an Appointment
     - Call our office to set up an appointment within our normal business hours (7 am – 7 pm).
     - Appointments can be made in 15-30 minute slots.
     - An email will then be sent with a secure link to your teleconference session (no downloads required).

Insurance Coverage
     - Due to the COVID-19 pandemic, most insurance companies are covering this service at no cost to the patient.
     - Medicare, BCBS, UnitedHealthcare, and Aetna are among the few who are covering this service at 100%.
     - If your insurance is not listed above, please contact your insurance company to find out if there is a cost associated with this service.

Common Questions
Do I need to buy a microphone or camera?
     Most cellphones and computers come equipped with these materials as a standard.  If yours does not or if you have questions, please contact our clinic.

Will my personal health information be safe?
     Yes, Doxy.me (our teleconference platform) is fully HIPAA compliant and does not require any personal information.  Doxy.me does not store any conversations or information provided during the teleconference.

 What if I just had surgery?
     Please contact your individual therapist to discuss further treatment options.

 Do I need specific internet speeds?
     Although all internet providers and speeds will work with Doxy.me, please limit external uses of your internet bandwidth, specifically streaming services, as this can negatively effect video quality.

Do I need to be an existing patient to be eligible for telehealth?
     No. Many insurance companies are now covering both routine appointments and new evaluations via this platform.